Tickets can be also purchased at partner box offices – a list of pre-sale locations can be found HERE.
After a successful purchase, you will receive a payment receipt, which serves as confirmation of the completed transaction. Your tickets will be sent to the provided email one day before the event. This process is in place to protect against fraudulent ticket resellers. Thank you for your understanding.
For any inquiries, please contact info@goout.net.
Ticket purchases are non-refundable and cannot be canceled. Thank you for your understanding.
If unforeseen circumstances prevent you from attending the festival, you can safely resell your tickets through our partner TicketSwap.
TICKETSWAP guarantees a secure, user-friendly, and fair ticket buying and selling process via its website or mobile app.
⚠️ IMPORTANT: Tickets purchased as part of benefits cannot be resold through TicketSwap!
How to sell your ticket on TicketSwap:
1️⃣ Go to THIS PAGE
2️⃣ Upload your ticket following the instructions. The uploaded ticket will be verified before being listed for sale.
3️⃣ Once your ticket is sold, the payment will typically be transferred to your account on the next business day.
4️⃣ The uploaded ticket will become INVALID once sold. The buyer will receive a newly issued ticket.
ZTP and ZTP/P card holders
Access to all stages is wheelchair accessible (no stairs or other obstacles), as are catering and other services, including wheelchair accessible toilets.
Holders of ZTP and ZTP/P cards pay full price + 1 free companion (i.e. 2 people for the price of 1 ticket).
For children
Children up to 15 years of age are free when accompanied by a person over 18 years of age with a valid ticket.
A maximum of 2 children under the age of 15 are admitted free with one person over the age of 18. Valid until capacity is reached!
Due to limited capacity, a valid discount ticket must be purchased in advance for children to be admitted. Proof of the child’s age (e.g. valid insurance card, passport, etc.) will be required at the entrance for each discounted ticket.
Other discounts
Senior citizens aged 65 and over can purchase tickets at a 30% discount.
Proof of age will be required at the entrance for each concession ticket purchased.